Swedish version

SUPPORT AND TEST FOR WINDOWS MEDIA WEBCASTS

To see our live broadcasts and on demand presentations your computer has to support the Windows Media 9 (or later) file format. Most workstations already support Windows Media 9. We also recommend using Internet Explorer.

To ensure correct player configuration you can either open a test webcast or go through our system test. If you open the test file and can see the video playing, your system is already up to date and you will have no problem viewing the presentations. The system configuration test gives you a more exhaustive result.

TEST TO VIEW A WEBCAST
Click here to open a test file encoded in the Windows Media 9 file format.

RUN SYSTEM TEST
Click here to check if your workstation is correctly configured for streaming.

HOW TO UPDATE YOUR PLAYER
Windows-users trying to see a clip encoded with Windows Media 9 without the WMV9-codec installed are presented with a dialog window to confirm download and installation of the codec from Microsoft. When you select ‘Yes’ in this window, the codec is automatically downloaded to your computer and installed into your player. You don’t need to restart your computer or browser and the clip will start playing as soon as the installation is complete.

NOTE! Some corporations has restricted access for users to perform this form of automated installations. If that is the case, you will need to contact your local IT-administrator.

DOWNLOAD AND INSTALLATION
Click here to go to Microsoft's page for download of
Windows Media Player for Windows

MACINTOSH
Webcast presentations is not compatible with Mac.

SUPPORT AND FAQ
Click here to go to our hostingpartner Qbrick's support site,
where you find information on streaming, basic troubleshooting and a FAQ-page


Questions regarding Windows Media and streaming?
Send us an e-mail and we will help you:
support@zvm.se